As a leading distributor of speciality chemicals and food ingredients, IMCD offers value through expertise employing highly technical market specialists to promote speciality chemicals from leading suppliers to customers in a wide range of market sectors. IMCD builds enduring relationships with suppliers, seeking to simplify supplier business operations whilst supporting their business development and providing them with valuable market intelligence and technical expertise. To its customers, IMCD offers a comprehensive portfolio of speciality chemicals and food and pharmaceutical ingredients together with expert technical advice and formulatory support.
IMCD has a focus on achieving growth through longterm partnerships combined with market expertise, technical development and innovation. This strategy has yielded solid growth based on the following strengths:
Speciality chemicals are used in almost every aspect of daily life, ranging from the cosmetics we wear, the food we eat, the cars we drive and the medication we take. The constant demand for product improvement and higher performance drives the requirement for innovative speciality chemicals.
IMCD focuses on partnering with prestigious suppliers that offer leading and innovative products. The Company places high importance on further strengthening and developing relationships with its supply partners by offering premium market penetration and intelligence to deliver long term organic growth. In addition, suppliers can benefit from the proven IMCD business model of expanding into multiple countries and regions. IMCD is highly experienced in providing business simplification to its suppliers by coordinating multiterritory agreements and adopting a flexible and cost effective supply chain infrastructure. This includes offering a comprehensive range of value added services such as repacking and utilisation of both local and central warehousing.
IMCD has built a strong base of over 32,000 customers and a balanced portfolio of approximately 27,000 products. By working closely with IMCD, customers ensure that they have the highest level of technical and formulatory support to create market leading and innovative products. IMCD also provides additional tailored services for customers including local stocking, repacking, mixing, blending and has a continual focus on delivering a premium customer service to further develop close, long-term relationships. IMCD’s customers operate in a wide variety of end markets in the life science and industrial sectors, manufacturing a large array of products including paints, adhesives, inks, construction materials, plastic products, lubricants, tablets and capsules, cosmetics, fragrances, food and beverages.
IMCD’s logistics and warehousing is, whenever possible, outsourced to best-in-class third party service providers enabling the Company to respond in a quick and flexible way to any change in supplier, customer or market demand. This asset light business model allows IMCD to be adaptable, reliable and efficient, offering bespoke simplified solutions to fulfil the technical, commercial and quality requirements of its customers and suppliers alike. With central, regional and local warehouses in place across all operating territories, IMCD can deliver its products to most customers within a 24 hour timeframe. All IMCD third party logistics service providers are monitored and audited by IMCD's dedicated HSEQ team with expert knowledge of control regulations and business standards for the storage, handling and transport of speciality chemicals and ingredients.
IMCD’s biggest asset is its people. The Company currently employs more than 1,700 people across 6 continents. With a focus on face-to face customer interaction, approximately 70% of IMCD’s employees are part of the technically and commercially skilled sales force that is able to understand customer needs and grow the business. These professionals possess a relevant technical background and are dedicated market specialists who focus exclusively on their respective fields, playing a vital role in maintaining and expanding the Company’s relationships with its partners. The remaining 30% are involved in IT, finance, supply chain, HSEQ, legal and HR management.
On the basis of a shared business culture and facilitated through an integrated group wide IT infrastructure, IMCD employees efficiently collaborate and share their expertise throughout the organisation. Together they provide the solid platform from which the Company operates. It is the Company’s philosophy to encourage entrepreneurial spirit throughout IMCD and to create an efficient and fast-paced working environment to attract and retain ambitious and talented people. Through a continuous investment in local and international training and development programmes, the professional knowledge of IMCD's employees is kept up to date and to the highest standards. With clear responsibilities and accountability for results within its business groups and regional organisations, IMCD aims to create long term employee commitment and a drive to excel.