We understand that complex and international markets require first-class knowledge and support. That’s why we invest heavily in technical expertise and sales and marketing excellence to enable us to meet our customers' and suppliers’ demands.
Our 74 technical centres in over 28 countries work closely with sales teams and product managers to provide the right formulation and dedicated support to our partners wherever they are in the world.
These Technical Centres are embedded across seven of our business groups:
- Johannesburg, South Africa (Hair Care Excellence Centre)
- Milan, Italy (Makeup Excellence Centre)
- Paris, France (Skin Care Excellence Centre, Beauty Studio)
- Bangkok, Thailand
- Delhi, India
- Jakarta, Indonesia
- Makati City, Philippines
- Milton Keynes, UK
- Mumbai, India
- Shah Alam, Malaysia (Asia Pacific Technical Centre | Toiletries Excellence Centre)
- Shanghai, China (Skin/Sun Care Excellence)
- Sydney, Australia
- Bogota, Colombia
- Brampton, Ontario, Canada
- Los Angeles, US
- Mexico City, Mexico
- Miami, US
- São Paulo, Brazil
Dedicated country teams
Our extensive network continues to grow and now covers more than 60 countries, from Europe and the US, to the Middle East, South America, South East Asia and South Korea . Within each territory, our independent in-country teams are local market experts, so our partners always have dedicated on-the-ground support wherever they are in the world. The local teams are further supported by our regional headquarters in Europe. Middle East and Africa, the Americas and Asia-Pacific.