Responsibility
Any personal data provided to or collected by IMCD through the IMCD Website, is controlled ultimately by IMCD N.V., a company registered in the Netherlands under registration number 51470497, with registered address at Wilhelminaplein 32, 3072 DE Rotterdam, the Netherlands.
Children
The IMCD Website is not intended to be used by children under the age of 16 and we do not knowingly collect any personal information from such users. If we become aware that any user under 16 has provided personal data to us without consent from its parent or guardian, we will promptly delete such data.
Purpose of use |
Type of data collected / processed | Legal basis for processing |
---|---|---|
Registration of new customer/supplier relationship |
Name and (business) contact details, such as pre- and surname, e-mail, telephone number and (business) address |
To enable IMCD to perform a contract with you or the company you work for |
Processing and delivery of orders and sending you invoices or collecting payment |
- Name and (business) contact details, such as pre- and surname, e-mail, telephone number and (business) address - Financial data, such as your company’s bank account and any transaction data |
- To enable IMCD to perform a contract with you or the company you work for - Necessary to comply with legal obligations - Necessary for IMCD’s legitimate interests (for example to collect debts due to IMCD) |
Managing our relationship with you, including sending you notifications of changes to our business terms or this Privacy and Cookie Statement |
Name and (business) contact details, such as pre- and surname, e-mail, telephone number and (business) address |
- To enable IMCD to perform a contract with you or the company you work for - Necessary to comply with legal obligations |
Asking and enabling you to take part in / complete surveys |
Name and (business) contact details, such as pre- and surname, e-mail, telephone number and (business) address |
- To enable IMCD to perform a contract with you or the company you work for - Necessary for IMCD’s legitimate interests (for example, to identify supplier/customer needs, to develop and grow our business or to improve the quality of our products and services) |
Company | Purpose |
---|---|
Google analytics | For collecting statistics about the pages you visit, for example how long you are on any page or IMCD Website, how you got to the IMCD Website and what you click on, allowing us to improve the IMCD Website and increase performance. The collected statistics are anonymous and cannot identify who you are. Unless required by law, neither we nor Google will share our analytical data. For more information on the privacy policy of Google Analytics, please visit: https://policies.google.com/privacy?hl=en |
Pardot |
For marketing automation purpose. Pardot uses cookies on the IMCD Website to track the browsing behaviour of individual Website visitors. Through details submitted via our website forms or email opens and browser cookies we are able to trigger marketing communications. E.g. if a known prospect visits a page about our technical expertise, Pardot may then send an e-mail to that prospect with more information about our technical services. For more information on the privacy policy of Pardot , please visit: https://www.salesforce.com/company/privacy |
West Corporation | For displaying stock charts on the IMCD Website and a West Corporation form which visitors can use to subscribe for receiving IMCD press releases by e-mail. For more information on the privacy policy of West Corporation, please visit: https://www.west.com/legal-privacy/ |
Hotjar | For getting insights in how visitors are using our website(s) and to collect user feedback to improve the usability of the website. For more information on the privacy policy of Hotjar please visit: https://www.hotjar.com/legal/policies/privacy |
For measuring the activity of users on our website, to power conversion tracking, website audiences, and website demographics for LinkedIn ad campaigns. For more information on the privacy policy of Linkedin please visit: https://www.linkedin.com/legal/privacy-policy |
Communication
We may communicate with you via e-mails or newsletters with information on IMCD, market information, information on our products, or services we believe could be of interest to you. We will only communicate with registered users. If you do no longer want to be a registered user for market(ing) content, you may “opt out” by following the “opt out” instructions in the e-mail footer or newsletter (see below).
Security
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable current and usual techniques to safeguard and secure the information we collect online.
Cookies
The IMCD Website uses “cookies”. A cookie is a small text file that upon your permission is stored on your computer, tablet, phone or other device when you visit an IMCD Website that helps the site remember information about you and your preferences.
IMCD uses three different type of cookies which are the following:
Type of cookie | Description | Purpose of use |
---|---|---|
Session cookies | Temporary cookies that remain in the cookie file of your browser until you leave the site. |
- To allow you to carry information across pages of the IMCD Website and avoid having to re-enter information - Within registration to allow you to access stored information - To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website |
Persistent cookies | Cookies that remain on your device for the time period specified in the cookie |
- To help us recognise you as a unique visitor (using a number, you cannot be identified personally) when you return to the IMCD Website - To allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same information repeatedly - To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website. We are not able to identify you personally using this method. |
Third party cookies | Cookies installed by third parties (further described below) | To track and collect certain information to carry out various research into behaviour, demographics etc. |
Company | Purpose |
---|---|
Google analytics | For collecting statistics about the pages you visit, for example how long you are on any page or IMCD Website, how you got to the IMCD Website and what you click on, allowing us to improve the IMCD Website and increase performance. The collected statistics are anonymous and cannot identify who you are. Unless required by law, neither we nor Google will share our analytical data. For more information on the privacy policy of Google Analytics, please visit: https://policies.google.com/privacy?hl=en |
Pardot |
For marketing automation purpose. Pardot uses cookies on the IMCD Website to track the browsing behaviour of individual Website visitors. Through details submitted via our website forms or email opens and browser cookies we are able to trigger marketing communications. E.g. if a known prospect visits a page about our technical expertise, Pardot may then send an e-mail to that prospect with more information about our technical services. For more information on the privacy policy of Pardot , please visit: https://www.salesforce.com/company/privacy |
West Corporation | For displaying stock charts on the IMCD Website and a West Corporation form which visitors can use to subscribe for receiving IMCD press releases by e-mail. For more information on the privacy policy of West Corporation, please visit: https://www.west.com/legal-privacy/ |
Hotjar | For getting insights in how visitors are using our website(s) and to collect user feedback to improve the usability of the website. For more information on the privacy policy of Hotjar please visit: https://www.hotjar.com/legal/policies/privacy |
For measuring the activity of users on our website, to power conversion tracking, website audiences, and website demographics for LinkedIn ad campaigns. For more information on the privacy policy of Linkedin please visit:https://www.linkedin.com/legal/privacy-policy |
In order to manage your cookie settings please access the “Help” function in your browser or visit the guideline instructions of your browser. Any of the following links may assist you for this purpose:
Company | Purpose |
---|---|
Internet Explorer | https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies |
Mozilla Firefox |
http://support.mozilla.com/en-US/kb/Cookies |
Google Chrome | http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647 |
Safari | http://support.apple.com/kb/PH5042 |
Opera | http://www.opera.com/help/tutorials/security/privacy/ |
Adobe (flash cookies) | https://www.adobe.com/support/flash/downloads.html |