We are confident in our asset‑light business model, which enables us to stay flexible and adaptable to market needs. This is reinforced by our focus on customer centricity and supplier expansion, adaptable portfolio, technical expertise, geographic and market diversity, and advanced digital and supply chain capabilities. We continue to invest in the tools that offer value to our customers and suppliers and are focused on bringing our profit indicators back to historical levels.
Winning together as a team
Our strategy remains decisively anchored in six key pillars, each supporting our stakeholders towards growing and succeeding in their markets: people, portfolio, commercial, operational, digital excellence, and sustainability. We continuously translate these pillars into action, strengthening our capabilities and competitive edge:
- IMCD is pursuing our 20+ years of a decisive digital journey, simplifying and automating business processes, aiming to continuously enhance efficiency and customer experience. In 2025, we completed the launch of our SalesAssistant online platform, allowing instant 24/7 access to product and formulation information for our customer-facing teams. The tool will help increase our service levels and cross-sell rate. The platform, like other digital tools we implement, is leveraging our integrated enterprise resource planning (ERP) and customer relationship management (CRM) systems, AI-enabled tools, and MyIMCD customer platform.
- Our acquisition strategy also remained strong, with seven companies joining IMCD to reinforce our presence across a range of geographies and markets.
- We confirmed our sustainability commitment through our committing to set up near-term emissions reduction targets under the Science Based Targets initiative (SBTi), and with external recognition such as the Platinum rating by EcoVadis.
- Behind every success are our people. We continue growing our leaders from within through our Rising Leaders and learning and development programmes. In 2025, our people completed more than 175,000 hours of learning, leading to a 57% increase in training hours per employee compared to 2024.